Help centre

Frequently asked questions

Everything about running inspections with Home Inspecto — on the web, iPhone, iPad and Android.

Getting started

The basics

Home Inspecto is all-in-one home inspection software. Run checklists and capture photos on-site, generate branded PDF reports, keep property records, schedule inspections and turn findings into tracked repairs — all from one platform on web, iOS and Android.
Home inspectors running their own business, plus property managers, facility managers and real estate teams who need consistent, documented inspections across many properties.
Yes. Create an account and start for free — run a full inspection and generate a report so you can see the whole workflow before you decide.
No install needed for the web app — just open it in any browser. For on-site work, download the native iPhone, iPad or Android app; everything stays in sync.
Minutes. Pick a standard checklist or build your own, add a property, and you're ready to run your first inspection and generate a report the same day.
Inspections & checklists

Running an inspection

Residential home inspections, pre-listing, 4-point, wind mitigation, WDO/termite, roof and commercial — pick the exact report each job, client or lender requires.
Start from standard forms — ASHI, InterNACHI, TREC, NPMA-33 and Florida forms — or build your own custom checklist with sections and items. Reuse the same checklist across every inspection.
Yes. Create custom checklists with your own sections and items for the exact inspection you run, and save them to reuse every time.
Yes. Attach photos and notes to any item and rate it Good, Maintenance Required, Attention Needed or N/A — the report summary builds itself while you inspect.
Yes. Run the whole inspection from your phone or tablet on-site, capturing ratings and photos as you go, then review and finish on the web back at the office.
Reports

Delivering the report

When the inspection is complete, review the summary and generate a professional PDF report in minutes — often before you leave the property.
Yes. Configure report settings and templates with your logo and cover so every PDF is one your clients and agents instantly recognise as yours.
Share the finished PDF with your client and their agent in a click, straight from the app.
A cover with the property details, an overall summary of findings by status, each section's items with your ratings, and the photos and notes you captured on-site.
Properties, scheduling & repairs

Managing your work

Yes. Centralise every property — client, address, area, year built and type — in one place, and reuse the details across future inspections.
Yes. Book inspections on a calendar and map view, and keep every upcoming and past appointment in one place so nothing slips.
Yes. Turn any finding into a service order — by type such as plumbing, electrical or pest control — assign a technician, add cost and notes, and track it from open to completed.
Yes. Keep your whole portfolio on file, see all inspections on one calendar, and reuse the same checklists across every property.
Devices & sync

Where it works

All of them. Use Home Inspecto on the web from any browser on Windows or Mac, and with native iPhone, iPad and Android apps.
Yes. Inspect on-site from your phone or tablet, then review and finish on the web — your data stays in sync across every device.
Yes. Teams share the same properties, checklists and reporting so inspections are run and recorded the same way wherever your people work. See the Enterprise page for teams at scale.
Pricing & account

Plans & support

You can start for free. For current plans and what's included, see the Pricing page, or talk to us for team and enterprise options.
Yes. Your inspections, photos and reports are yours — filed against each property and available across the web and mobile apps whenever you need them.
Reach out through the contact page or book a demo — we'll walk you through setup and answer anything about your workflow.
Still have questions?

We're happy to help

Start free and try the whole workflow, or talk to us about your team.